BSBOPS304 - Deliver and Monitor a Service to Customers (Release 1)
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. The unit applies…
BSBESB303 - Organise Finances for New Business Ventures (Release 1)
This unit describes the skills and knowledge required to estimate start-up costs, financial viability and projected cash flow and budget for a new business venture. It involves assessing the need to …
BSBPEF301 - Organise Personal Work Priorities (Release 1)
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. The unit a…
BSBESB302 - Develop and Present Business Proposals (Release 1)
This unit describes the skills and knowledge required to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of …
BSBESB305 - Address Compliance Requirements for New Business Ventures (Release 1)
This unit describes the skills and knowledge required to source advice and specialist services to assist in addressing business compliance relating to regulatory, taxation and insurance requirements.…
BSBESB304 - Determine Resource Requirements for New Business Ventures (Release 1)
This unit describes the skills and knowledge required to identify resources required for new business ventures; select options for acquiring them; and develop procedures and systems for introducing, …
BSBFIN302 - Maintain Financial Records (Release 1)
This unit describes the skills and knowledge required to maintain daily financial records such as reconciling systems for debtors and creditors, preparing and maintaining a general ledger and trial b…